Ordering

Orders are placed by telephone, fax or email, for standard products. Custom made sign enquiries will be followed-up with a computerised mock-up together with a firm price and delivery date. A quote cart facility is provided on our website for convenient viewing and selection of requirements. Our quotation will be provided within 2 working days.

On receipt of an official order number manufacturing will proceed.

Packing

All signs are packed to 3M Australia Pty Ltd specifications.
Slip sheets are placed over the surface before being covered by corrugated cardboard. Large orders are palletised.

Delivery

Goods will be dispatched 7 to 10 days from receipt of order and 24 hours for urgent requests (for emergency situations)

Freight Requirements

There are no special freight requirements for the product other than the 3M stipulated packaging.

Product Availability

Stock is on hand to ensure there is product available at all times. Reserve stock for large orders is held by local suppliers and is available within 48 hours of instruction.

Pricing

Prices quoted on standard and custom orders will be held firm for 90 days. EFT is available.

Terms of Payment

Terms of payment are 30 days with an approved application for credit.

Guarantee/warranty

De Neefe guarantees the quality of workmanship in the manufacture of signs. The materials are given the following warranty by 3M Australia Pty Ltd, subject to proper usage and handling:

• Up to 5 years for non reflective
• Up to 7 years for Class 2 reflective
• Up to 12 years for Class 1 reflective